Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

PUAPOL023B Mapping and Delivery Guide
Manage investigations

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency PUAPOL023B - Manage investigations
Description This unit covers the competency to plan, document and allocate resources to manage and review investigations effectively, in accordance with jurisdictional law policy and procedures.
Employability Skills The required outcomes described in this Unit of Competency contain applicable facets of Employability Skills. The Employability Skills Summary of the qualification in which this Unit of Competency is packaged, will assist in identifying Employability Skill requirements.
Learning Outcomes and Application The application of this unit in the workplace - the environments, complexities and situations involved - will be written during Phase II of the Review of the PUA00 Public Safety Training Package.This text will be useful for the purposes of job descriptions, recruitment advice or job analysis; where possible, it will not be too job specific to allow other industries to import it into other Training Packages, where feasible.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Nil
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Plan investigations
  • A plan is prepared which reflects analysis of all available factors to set directions for the investigation
  • An investigation's aims/objectives are clearly defined to provide operational focus
  • Risk assessments are conducted to identify investigational opportunities and limitations
  • A security plan is formulated to address the investigation's security requirements
  • Investigatory phases and tasks are prioritised to inform the sequence of activities and provide for future review of the investigation process
  • Methods to achieve the investigation's aims and objectives are selected and authorised in accordance with jurisdictional laws, policies and guidelines
  • Communication channels are established with appropriate personnel to facilitate contact in the conduct of the operation
  • A case management system is initiated to facilitate the planning, resolution and review of the investigation
  • Plans developed are sufficiently flexible and adaptable to accommodate any unforeseen contingencies/issues that may arise
       
Element: Prepare documentation to support the investigation
  • All relevant information is recorded in a timely, chronological and accurate manner and complies with organisational guidelines
  • Operational documentation is compiled to provide an ongoing reference for operatives and a formal record for evidentiary purposes
  • Recording procedures comply with security and evidentiary requirements
       
Element: Identify, use and coordinate resources
  • Available resource requirements are identified and accessed to support the operation
  • Contingency responses are identified that address any resource limitations
  • Resource usage is managed to achieve the desired aim
  • Operational costs are monitored and controlled
       
Element: Review investigations
  • Investigation outcomes are reviewed against the aims and objectives specified in the investigation plan
  • Procedures are reviewed for adherence to organisational policy and guidelines
  • Post investigation procedures are completed to finalise the investigation
  • Review outcomes are disseminated and where relevant used to inform future practice
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

It is essential for this unit that competence be demonstrated in planning of all resources, consistent with the objectives of the investigation; and ability to monitor the investigation and modify the investigation process when necessary

Consistency in performance

Evidence for competency in this unit must be gathered over time and in a range of workplace or simulated situations

Context of and specific resources for assessment

Context of assessment

Evidence should be gathered over a period of time in a range of actual or simulated workplace environments

Specific resources for assessment

No special requirements

Guidance information for assessment

Information that will assist or guide assessment will be written during Phase II of the Review of the PUA00 Public Safety Training Package.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the essential skills and knowledge and their level, required for this unit.

Required Skills

oral communication (listening, establishing rapport, negotiation, conflict resolution)

written communication in preparing investigation plans, tactical plans resource bids etc

basic resource management including budgetary, human and physical resources and allocation/access

basic investigation methods and skills

Required Knowledge

government and policy environments within which operations will be managed

different types of criminal activity and their elements (eg. general crime, theft, burglary, assault, drugs, fraud, homicide)

available resources which may need to be deployed to support the investigation

security issues and classifications

all applicable laws, policy and procedures pertaining to the conduct of investigations within the officer's organisational environment

investigation principles and case management systems and a range of contexts in which these can be applied

court procedures and evidentiary requirements

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Factors may include

any information which impacts on the formulation of the investigation plan

topography

climatic conditions

political sensitivities

time

own resources

subject's resources

age

culture or mental capacity of subject/witnesses

own courses of action

subject's likely course(s) of action

cost-benefit analysis

Investigations may include

Operations

criminal and/or coronial investigations

Investigation aims/objectives may include

apprehension and arrest of offenders

investigation to logical conclusion

to exclude suspects

satisfy the coroner and provide material to assist the prosecution's case

Investigational methods may include

general (public inquiries, informant /witness inquiries, internal or external agencies)

specialised (covert policing, technical aids, surveillance, forensic evidence, document analysis)

The case management system adopted is that

defined by the organisation's operational practices

Operational documents may include

tactical appreciations

operational orders

warrant applications

briefing notes running sheets

investigational plans

SOPs

terms of reference

memoranda of understanding

declarations of major crime

target profiles

affidavits

progress reports

investigation log

incident log

joint agency investigation agreements,

crime reporting system documents

case management system documents

Resource requirements may include

human

physical

financial

may be internal or external in origin

Recording procedures can include

material gathered for the purposes of evidence

Security Plan can be

any plan to ensure the integrity of the investigation

An operational plan may include

resource requirements

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
A plan is prepared which reflects analysis of all available factors to set directions for the investigation 
An investigation's aims/objectives are clearly defined to provide operational focus 
Risk assessments are conducted to identify investigational opportunities and limitations 
A security plan is formulated to address the investigation's security requirements 
Investigatory phases and tasks are prioritised to inform the sequence of activities and provide for future review of the investigation process 
Methods to achieve the investigation's aims and objectives are selected and authorised in accordance with jurisdictional laws, policies and guidelines 
Communication channels are established with appropriate personnel to facilitate contact in the conduct of the operation 
A case management system is initiated to facilitate the planning, resolution and review of the investigation 
Plans developed are sufficiently flexible and adaptable to accommodate any unforeseen contingencies/issues that may arise 
All relevant information is recorded in a timely, chronological and accurate manner and complies with organisational guidelines 
Operational documentation is compiled to provide an ongoing reference for operatives and a formal record for evidentiary purposes 
Recording procedures comply with security and evidentiary requirements 
Available resource requirements are identified and accessed to support the operation 
Contingency responses are identified that address any resource limitations 
Resource usage is managed to achieve the desired aim 
Operational costs are monitored and controlled 
Investigation outcomes are reviewed against the aims and objectives specified in the investigation plan 
Procedures are reviewed for adherence to organisational policy and guidelines 
Post investigation procedures are completed to finalise the investigation 
Review outcomes are disseminated and where relevant used to inform future practice 

Forms

Assessment Cover Sheet

PUAPOL023B - Manage investigations
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

PUAPOL023B - Manage investigations

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: